Questionnaires
For customers the product information is important because it provides insight into whether the delivered product meets the quality requirements and also if the product is compliant with the legislation for the specific application(s).
Of course chemical companies have the knowledge about their products, but for quality departments it is a huge task to continue answering these questions. It is difficult to keep product knowledge, chemical knowledge and legislation up-to-date, because the primary task of a quality department is to guarantee the quality of the product.
Filling out questionnaires correctly can take several hours to days to complete. Outsourcing to an expert is an option now.
I have started my own consultancy company, Product Regulatory & Compliance, to help chemical companies fill out questionnaires/ surveys that they receive from their customers.
To complete these questionnaires is a complex task and costs a lot of time. They ask for detailed information on the chemical composition of the product, manufacturing conditions and applicable legislation.
To complete these questionnaires is a complex task and costs a lot of time. They ask for detailed information on the chemical composition of the product, manufacturing conditions and applicable legislation.